1890 Privacy Policy — User Information Protection
Your privacy is our priority. This document transparently explains how 1890 collects, uses, stores, and protects the personal information of users in Malaysia.
1. Information We Collect
When you register and use the 1890 platform, we collect various types of information necessary to provide a safe, efficient, and relevant service to Malaysian users. Below are the categories of information we collect:
- Account information: Full name, phone number, date of birth, and email address provided during registration.
- Payment information: Payment method used (TNG eWallet, FPX, Maybank2u, CIMB Clicks), account holder name, and transaction details in Malaysian Ringgit (RM / MYR). We do not directly store your credit card numbers or bank account passwords.
- Device and browser information: Device type, operating system, web browser, IP address, and general location information collected automatically when you access the platform.
- Usage data: Activity history on the platform, games played, access times, and interactions with platform features.
- Cookies: Session data and user preferences stored via browser cookies to enhance your experience on the platform.
2. How We Use Your Information
Information collected by 1890 is used solely for legitimate purposes directly related to delivering our platform services. We do not sell or rent your personal information to any third party for commercial purposes.
Your information is used primarily for:
- Creating and managing your user account securely.
- Processing deposits and withdrawals in MYR accurately and promptly.
- Verifying user identity to meet the platform's security requirements.
- Providing responsive and relevant customer support.
- Sending notifications about promotions, platform updates, and important account information.
- Detecting and preventing fraud, misuse, and suspicious activity.
- Continuously improving platform performance and the overall user experience.
3. Cookies & Tracking
1890 uses cookies and similar tracking technologies to ensure the platform runs smoothly and to deliver a personalised experience for every user.
Types of cookies we use:
- Session cookies: Required to keep you logged in during an active session and to maintain account security.
- Preference cookies: Saves your language, display, and other preferences to speed up access on your next visit.
- Analytics cookies: Collecting anonymised usage data to help us understand how users interact with the platform and to guide improvements.
You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some features on the 1890 platform.
4. Data Storage, Security & Third-Party Sharing
1890 employs robust security infrastructure to ensure all user personal data is stored safely. Your data is held on protected servers with industry-grade encryption and is accessible only to authorised personnel.
Data retention periods vary depending on the type of information and applicable legal requirements. Active account information is retained for as long as the account remains active. Financial transaction records in MYR are retained for the period mandated under Malaysian law.
In the following limited circumstances, your information may be shared with third parties:
- Payment provider: Transaction information required to process deposits and withdrawals through approved payment channels.
- Legal authorities: When required by Malaysian law or a valid court order.
- Technical service partners: Service providers who assist us in operating the platform, bound by strict confidentiality agreements.
1890 will not sell, rent, or disclose your personal information to advertisers or any other third parties without your explicit consent.
5. User Rights & How to Contact Us
As a 1890 platform user, you have the following rights regarding your personal information:
You may request a copy of the personal information we hold about you at any time.
If your information is inaccurate or out of date, you have the right to request a correction through your account section or via our support team.
You may request the deletion of your account and personal information, subject to applicable legal obligations.
This Privacy Policy may be updated from time to time to reflect changes in platform practices or legal requirements. Users will be notified of any significant changes via the platform or their registered email. Continued use of the platform after changes are published constitutes your acceptance of the updated policy.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at: [email protected]. You may also refer to the FAQ us for more information.
Your Data is Safe Here
1890 is committed to protecting the privacy of every Malaysian user. Register an account today or check our FAQ for more details on platform security.